As before, click on "OK" until you are back on the main Outlook page (or your Word document if that is where you started from), and Close Outlook. Restart Outlook, and go through the same exact process except (DO NOT UNCHECK THE BOTTOM BOX) this time check the 2nd from the bottom, and 3rd from the bottom check boxes. Check the box and click on "OK" until you are back on the main Outlook page (or your Word document if that is where you started from), and Close Outlook. We are both running Windows 8.1 Pro 圆4.Microsoft has chosen to make this as complex and non-intuitive as possible: neither the problem nor the solution actually has anything to do with the error message: "Your organization's administrator has turned off the service required to use this feature." To 'activate'/turn-ON the feature, go to File>Options>General> click the "Privacy Settings." button, and scroll to the bottom check box.
When you launch Visio, a bunch of the "template loading" spinners appear, but they soon disappear, and you are left with this.ĭoes anyone know what could have caused this and how to fix it? I have checked this on my mom's computer as well, and she runs into the same issue, with the exception of Visio since she does not have it installed.
I have already downloaded the "Welcome to PowerPoint" template, so clicking on the first of two spinners opens it, but clicking on the second opens a box that says "Something went wrong while downloading your template."Įxcel behaves in the same manner as Word: loading existing templates works just fine, but trying to load ones where the spinner is present fails. In PowerPoint, the message pops up, but continues trying to load the "Welcome to PowerPoint" and "Create an Office Mix" templates. Whenever I launch either one of these three programs, the main screen loads with the message, "We don't have any featured templates right now." I refuse to believe that there would never be any featured templates, so what is the problem?
Microsoft Word and Publisher's featured templates are loading just fine.
Locate the following registry subkey, as appropriate for the version of Word that you are using. I do not know when exactly this became an issue, but Microsoft PowerPoint, Excel, and Visio 2013 are all having a problem with featured templates not loading. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
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